4ERP Privacy Policy

1. introduction
4ERP is committed to protecting the privacy and security of the personal data of its users, customers, partners and visitors to our website. This Privacy Policy describes how we collect, use, store and protect your personal information. By using our services and accessing our website, you agree to the practices described in this policy.

2. Collection of Personal Data
We may collect personal data provided by you, including, but not limited to:

Full name
E-mail address
Telephone number
Physical address
Payment information
Information related to the use of our services

This data may be collected when you

Fill in forms on our website
Sign up to receive communications from us
Make a purchase or contract a service
Contact our customer service

3. Use of Information
The personal information collected is used for the following purposes:

Processing and managing your account or transactions
Providing customer support
To send you updates about products, services and promotions, if you have consented to receive them
To improve our products, services and the user experience on our website
To comply with legal and regulatory obligations

4. Data Sharing
4ERP does not sell, rent or share your personal information with third parties, except in the following situations:

With trusted partners and suppliers who assist in the operation of our services, provided they undertake to maintain the confidentiality and security of the data
When required by law or to protect the rights, property or safety of 4ERP, our clients or the public
In the event of a merger, acquisition or sale of assets, where your information may be transferred as part of the deal

5. Data Security
We have implemented appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, it is important to remember that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of the information transmitted.

6. Data Retention
4ERP retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting or reporting obligations. When the data is no longer required, we will take steps to dispose of it securely.

7. Your Rights
You have the right to:

Access and obtain a copy of your personal information
Request that incorrect data be corrected or updated
Request deletion of your personal information, subject to certain exceptions
Withdraw consent to the use of your personal data
Object to the processing of your data in certain circumstances

To exercise your rights, please contact us at dpo@ramo.com.br.

8. Cookies and Similar Technologies
We use cookies and other similar technologies to improve the functionality of our website and personalize your experience. Cookies are small text files stored on your device that allow the website to remember your preferences and actions over time. You can control and manage cookies through your browser settings.

9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We recommend that you review this page regularly to stay informed about how we are protecting your information.

10. Contact
If you have any questions or concerns about this Privacy Policy or how we treat your personal information, please contact us at dpo@ramo.com.br.